Brooklyn, NY 11218 (917) 674-9530

Frequently Asked Questions

Brooklyn 24 Hour Towing is your trusted emergency towing company in Brooklyn, NY. We understand that emergencies on the road can be stressful, so we provide prompt and reliable towing services 24/7. To assist you in getting to know our services, we created a list of frequently asked questions. Contact us if you need any further information.

Q: How swiftly can you respond to an emergency towing request?

A: Our team is available 24 towing services. We strive to reach out to your location as quickly as possible. The response time can vary substantially depending on traffic conditions and your precise location. Rest assured, we will do our utmost to assist you promptly and efficiently.

Q: Are your drivers licensed and experienced?

A: Yes, all our drivers are licensed and experienced professionals in the towing industry. They undergo rigorous training and possess the necessary skills to handle various towing scenarios safely. Our team is committed to providing quality service while prioritizing the safety of our clients and the vehicles.

Q: What is the cost of your towing service?

A: The cost of our towing services can vary. It depends on the vehicle size, distance, and specific circumstances. We provide transparent pricing, and our team will provide a free estimate before rendering any services.

Q: Is your company licensed and insured?

A: Yes, it is. Our company operates in full compliance with all applicable regulations. Our licensing and insurance give you peace of mind, knowing that your vehicle is in the hands of professionals who prioritize safety and accountability.

Q: When is a flatbed towing service needed?

A: Flatbed towing involves loading your vehicle onto a specialized flatbed truck, where all wheels leave the ground. This method is ideal for vehicles that cannot be towed in the usual fashion, such as luxury cars, low-clearance vehicles, or ones with extensive damage.

Q: What should I do when my vehicle breaks down?

A: If your vehicle breaks down on the highway, prioritize your safety. Move your vehicle to the side of the road if possible and turn on your hazard lights. Then, contact us immediately for emergency towing. Our team will guide you through the necessary steps to ensure your safety.

Q: What types of payment methods do you accept?

A: We accept various payment methods. These include cash, credit cards, and checks for your convenience. Our team will provide detailed information regarding payment options during the service process.

Thank you for taking the time to learn more about our towing services provided in Brooklyn, NY. Brooklyn 24 Hour Towing is committed to providing reliable services and exceptional customer care. Whether you need emergency towing, flatbed towing, or any other of our services, do not hesitate to contact us at (917) 674-9530. We are here to help!